PH: Bernina (913) 341-6400 or Brother (913) 322-6443

COVID-19 Information
Mon-Friday: 9:30am - 5:30pm
Sat: 9:30am - 3:30pm
Sun - Closed

Make It Sew FAQ

Every Tuesday from 6 - 7 PM CST, join us live on YouTube for Make It Sew. We have demos, new products, product recommendations, show and tells, special guests, and so much more. We even host a giveaway on the show EVERY week!

As you watch, you'll have the opportunity to purchase the machines, fabrics, threads, kits, and other products we talk about directly through our show - right on YouTube.

In this guide, we'll tell you how to register for Make It Sew, watch the live show on YouTube, and hopefully answer any questions you may have about the show and how it works.

Our goal with every episode of Make It Sew is to give you all the tips, tricks, and products you need, with a few laughs along the way, to be the best and most efficient quilter you can be.

As Joan says, if there's an easier way to do something, she'll find it and she'll share it with you! It's not laziness - it's efficiency!

Frequently Asked Questions

Watch Make It Sew on YouTube

I can't find the show. Where is it?

We always stream from our sister store's YouTube channel Quilters HQ. If you're on the Quilters HQ YouTube channel page at 6 PM CST and you still don't see the live stream, we may be running a bit behind and have not started the show yet. In that case, just refresh the page every few minutes until we get started.

The video is blurry, lagging or pausing frequently. What's going on?

Since the show is live streamed through YouTube (It's live! Anything can happen!), the video may not be the best quality at times. This could be due to a variety of different factors, including internet speed, connection issues, issues with YouTube, etc. If you're having trouble with video quality, the best thing to do is to try exiting the video and re-joining.

Registering for Make It Sew

What information will I have to give to register?

All we need to get your products to you is your email, first and last name, phone number, and your address.

How do I register for Make It Sew?

To register, click here.

Do I have to register for each individual show?

No. Once you've registered, you're good to go! If any of your information changes (if you move to a new address, get a new phone number, etc), just give us a call or send us an email at windmillsewing@gmail.com and we can update your information for you.

Ordering through Make It Sew

How does ordering through Make It Sew work?

Once you register, all you have to do is leave a comment during our live show with the product you want to purchase. After each show, we go through the comments and create an invoice for the products you ordered. Then, we'll email you the invoice. Once we receive your payment, we ship the order to the address you registered with.

How long will it take to receive my item(s) after I order?

Times will vary depending on your location, when we receive your payment, etc. We typically review the orders and put together the invoices within one or two days after the live show, but sometimes life happens and we take a little longer. If you ever have a question about a specific order, you can always contact us on Facebook, give us a call at (913) 217-7736, or email us at windmillsewing@gmail.com. If you're local to us, you can always choose to pick up your order in-store.

Make It Sew Weekly Giveaway

How do I enter the weekly giveaway?

All you have to do to enter is leave a comment on the live show while you're watching and subscribe to our YouTube channel Quilters HQ.

How is the giveaway winner chosen?

The winner is chosen randomly.

How do I know if I've won the giveaway?

The winner is always announced on the following week's episode of Make It Sew, so make sure to tune in!

I won the giveaway! What do I do now?

Congratulations! To claim your prize, contact us with your name, address, and email.

I've won a giveaway in the past. Can I win again?

Yes! Every giveaway is a new opportunity to win, so be sure to enter every week!

Have a different question?

THIS FORM IS FOR GENERAL QUESTIONS ONLY. Please only use this form to recommend questions we should add to our Make It Sew FAQ page. If you send a specific question through this form, we will NOT be able to reply to you. If you have a more specific question, please send us an email at berninakc@gmail.com. Thank you!

Company Information

Return Policy & Privacy Policy

Bernina Store
Phone: (913) 341-6400
Email: berninakc@gmail.com

Brother Store
Phone: (913) 322-6443
Email: windmillsewing@gmail.com

Windmill Sewing Center

7251 W 97th St,
Overland Park, KS 66212

Hours
Mon-Friday: 9:30am - 5:30pm
Thu: 9:30am - 7:00pm
Sat: 9:30am - 3:00pm
Sun - Closed

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